SHIPPING POLICY

Free shipping on all orders across India.

Where We Ship

We currently ship within India only. We do not ship internationally at this time.

Payment

We accept prepaid orders only. Cash on Delivery is not available.
Payments are processed through Cashfree. You can pay by UPI, debit card, credit card or net banking.

Shipping Charges

Shipping is free on all orders. There are no additional charges at checkout.
Free shipping applies to successful delivery. If a parcel is returned to us undelivered, a courier charge of Rs. 250 is deducted. This is explained below.

Dispatch Time

Orders are dispatched within 1 to 2 working days of being placed.
Working days are Monday to Saturday. Sundays and public holidays are not counted.

Delivery Time

Orders are usually delivered within 5 to 7 days of dispatch.
Delivery time depends on your location and on the courier. Delays can happen during festive periods or because of weather and other
conditions outside our control.

Tracking Your Order

Once your order is dispatched, we will send you a tracking number by email and on WhatsApp. You can use it to follow your parcel.

Changing Your Order

You can request an address correction any time before your tracking number is generated. Write to us at info@haadoti.com or message us on WhatsApp with your order number. Once the tracking number is generated, the address cannot be changed.

If Your Parcel Cannot be Delivered

  • Our courier makes multiple delivery attempts. If the parcel still cannot be handed over, it comes back to us. This happens when nobody is available, the address is incomplete, or delivery is refused.
  • In these cases we issue store credit, after deducting a courier charge of Rs. 250 for the delivery attempt and the return.
    Before issuing credit we will ask whether you would like the parcel sent again. If you do, only the Rs. 250 courier charge applies.
  • We do not deduct anything if the courier did not attempt delivery or marked it incorrectly, or if the parcel reached you damaged or open
    and you refused it for that reason.

If your parcel lost in transit

If a parcel is lost before it reaches you, we will refund your payment after deducting a courier charge of Rs. 250.

Store credit

Store credit is issued as a coupon code linked to your registered email address. It is valid for 90 days from the date of issue. It can be used on any product on haadoti.com, including discounted products. It is issued for the full credited amount and can be used once.

Contact Us

  • Email: info@haadoti.com
  • Phone: +91 85297 31108
  • WhatsApp: +91 87691 28739
  • Hours: 12:00 PM to 8:00 PM, Monday to Saturday